We offer a complete, secure, pleasant and comfortable travel experience !
When it comes to dealing with pets, the keyword is EXPERIENCE; no substitutes!!
So that your pets can be with you, wherever you are!!
We can offer the following services for your pet’s relocation needs
Flight Arrangements & Routings
Door to Door or Airport to Airport service
Ground & Air Transport
Import or Export Documentation
Quarantine Booking
Transshipment of Pets that do not have direct acceptance from importing countries
Vaccination, Blood Test, Health Certificate…etc
Supply of IATA Approved Plastic/Wooden Travel Cage when you use our pet relocation services
Preliminary Blood Test
Grooming & Walk at Quarantine
For a hassle-free pet relocation and at a competitive fee, we can undertake all the mundane tasks of acquiring all the necessary documentation, veterinary works and transportation required.
Just wanted to say a VERY BIG THANK YOU - to the team at Mitchville for all your assistance and your help over the past 10 months - in getting our Golden Retreiver Marmalade back to Australia safe and sound.
A big call out to Dwayne for the amazing service he provided. His excellent customer service skills, patience in handling our questions and responsiveness have made the whole process very smooth and hassle free.
Dwayne and his colleagues at Mitchville did a fantastic job. I must admit our case was difficult as my dog is disabled and our destination country was New Zealand. Prior to even asking for a deposit, Dwayne checked with all 4 quarantine facilities to see if they would take on his case. After a quarantine facility confirmed they could care for my dog, Dwayne got right to work! He kept us informed and was professional during the entire process. He was organized and made sure all the paperwork was in place. At one point, I checked how many emails were exchanged in our communications - just over 100 emails between Dwayne and my family. We never felt like we were in the dark.
My dog flew May 4th 2023, quarantined, and is now home with us. We are so grateful for the help and support. We will always remember you guys! Hugs from Gaosu/Stephen.
Our pet bunny Comet has successfully landed in San Francisco!!
There is little information online regarding rabbit relocation when we began the process. Dawn at Mitchville was beyond patient & helpful with all our questions about transporting a rabbit. She collected/organized all the paperwork needed, acquired an approved travel crate, scheduled a vet visit and picked up Comet on the day of travel. Thank you Dawn and everyone involved at Mitchville for being communicative and making the process very easy.
I highly recommend Mitchville for your pet relocation needs.
It was a seamless transition when I sent my chi to Australia!! Mitchville was communicative and organized all the vet visits and paper work needed. Highly recommended!!
I'm writing in to show my gratitude towards one of your employees, Yogi.
He was very friendly and helpful when he came to pick up the crate for my pet, Noodle. (First time traveller!)
As well, there was some hiccups on the paperwork on the day of picking Noodle up to the airport. Yogi was very professional and provided great assistance to ensure everything was OK.
I am very grateful to have him assisting the process and kept me updated. He even sent me a photo of Noodle before he board the plane.
Thank you Yogi, and Mitchville Relopet team.
We engaged Mitchville for moving our 5 cats to Norway last month, all I can say is that their service is superb! From quotation stage up to bringing my cats to Changi Airport - everything is so smooth! Thanks to Dwayne and special shout-out to Yogi for the 5 star service and care that they have given to our cats.
We have moved countries with dogs 3 times now and Mitchville Relopet has been BY FAR the best experience we have ever had. Thank you Dwayne and Sky. Your service was excellent!!